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Eligibility

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What We Provide

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Palliative Care Support

  • We work with your existing medical team and caregivers to provide an extra layer of human-centered support when you or your loved ones are facing serious illness

  • Provides relief from pain, stress, and other symptoms common to serious illness

  • Helps people avoid unnecessary testing, emergency visits, and hospitalizations

  • Helps people carry on with daily life, better understand their condition, successfully engage in desired treatments, and experience their best possible quality of life

  • Collaborates with primary care providers and specialists to provide additional care coordination and support while patients continue their existing treatments

  • ResolutionCare is not hospice

  • Brings value at any point in life in the face of serious medical illness

ResolutionCare Services

Who Is Eligible

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Coverage/Eligibility Varies By Health Plan

Select primary health plans offer a palliative care benefit:

  • Blue Shield of CA
  • Health Net Health & Wellness (a Medi-Cal managed care program)
  • Partnership HealthPlan of CA (a Medi-Cal managed care program)
  • Additionally, some people directly pay for ResolutionCare services and choose to self-pay

Patient Criteria:

  • If you have been diagnosed with the following advanced disease, disorder, or condition, you may be eligible for palliative care.
    • Stage III or IV Cancer,
    • Congestive Heart Failure (CHF)
    • Chronic Obstructive Pulmonary Disease (COPD)
    • Chronic Kidney Disease (CKD)
    • End Stage Renal Disease (ESRD)
    • Severe Dementia/Alzheimers
    • or Cerebrovascular Accident/Stroke (Blue Shield insureds only).

If you might be eligible to receive Palliative Care, please take the self assessment to learn more.

See If You May Be Eligible

Who Are We?

A telehealth call with the ResolutionCare team.

ResolutionCare is an inspired team of health care professionals who understand that people are more than their bodies, more than their diseases, and more than the challenges they face.

Meet Your Care Team
“My mother-in-law, Marie, was diagnosed with AML (acute myeloid leukemia) this past summer and died within 3 months of her diagnosis. … Dr. Fratkin was able to work with her by videoconferencing in spite of the great distance involved. It was amazing how quickly and easily he connected with Marie and her husband Bill at a human level. AML is a deadly disease, especially in the elderly. With Dr. Fratkin’s help, our family was able to help make the most of this painfully short time.”
John Kelsey, Son-in-law, Emergency Medicine Physician
“The diagnosis of cancer changed Crystal’s life in an instant and turned her into a fighting machine, focused only on fighting until her body would not fight anymore. After exhausting months of different hospitals, doctors and treatments a new specialist was introduced, Dr. Michael Fratkin, a palliative care specialist. Crystal’s life was changed again to a new focus-her fears answered, time to enjoy her days and those closest to her … Palliative care helped Crystal find her way. It made such a difference for her and her family-we all wished she could have started it much sooner. … Palliative care helped us through this difficult journey as a family and made a terrible situation for us the best we could have hoped for. Forever grateful.”
Patty Harris, Mother of Crystal Daignault, who died in her 30’s of cancer
“Facing one’s own mortality is one of the greater challenges in life and asking a parent to face theirs is one of the more painful. … Dr. Fratkin, acting as my father’s Palliative Care doctor, did a masterful job of helping my father come to the realization that he was nearing the end of his life and that he would be best served by accepting Hospice care rather than attempting extreme medical procedures that would only keep him in the hospital for his final months, weeks and days. I’m very appreciative of the role that Dr. Fratkin played in leading my father down the path to what was in the end, a very peaceful death.”
Richard Salzman, Son, Artist’s Representative
“A compassionate doctor or nurse giving you his or her complete attention, listening and advising you through computer or mobile device while you are comfortably at home can be better than an in person meeting with that same provider in a clinic or hospital where distractions and time pressures weigh on you both. … It is amazing what a difference it can make to patients to feel that they have been heard and their unmet needs acknowledged.”
Terri Mason, Mother, Writer, Living with cancer
“When my father passed away, Dr. Fratkin helped guide my family through the experience. His presence and wisdom was invaluable during those difficult days. He and his team are fighting the good fight against the healthcare bureaucracy when it comes to mindful palliative care.”
Matt Ruby, Son, Brother, Professional Comedian
“Palliative care is incredible because it treats our whole being, not simply our disease. It offers a more holistic and thus honest approach to caring for people.”
Gabrielle Zeitlin, Daughter, Musician
“Dr. Fratkin is a truly amazing physician and I am ever grateful for his passion of profession. “
Robyn Flynn, Student, Granddaughter

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