1912, 2019

Leadership lessons from the end of life

An in-depth interview with Dr. Michael Fratkin by David Shifrin of the High Stakes podcast at The Art of Change by Jarrard Phillips Cate & Hancock, 12/18/19. “Successful listening begins with acknowledging common ground. Fratkin enters every conversation with a new ‘patient’ by telling them that, well, they’re not a patient. ‘We let them know we don’t take care of patients,’ he said. ‘We only take care of people. And we do it with an extraordinary team of other people.’ ” You can listen to the entire interview, which includes some of Dr. Fratkin's “insights on listening and stories that [...]

2311, 2019

Hospices, Palliative Providers Innovate to Better Serve Rural Patients

By Jim Parker at Hospice News, 11/21/19 “Rural families have less access to hospice care programs than people in more concentrated populations, according to a 2015 study. ... “ 'Rural palliative care is different. The expertise that organizations have developed around delivering palliative care in other geographic areas doesn’t always naturally translate,' said Brian Mistler, chief operating officer of Resolution Care. 'Also, a lot of the patient population that we serve in rural communities don’t have the same privileges that some of the rest of us have. It’s hard to wrap our minds around the impact that lack of access [...]

2606, 2019

Telemedicine 3.0: How Video Technology Can Support People With Serious Illness

by Michael Fratkin at the Center to Advance Palliative Care's Palliative in Practice Blog, 6/12/19 "The accelerating pace of technology that is pressing us back in our seats – ubiquitous smartphones, lightning fast connections, and cloud-based processing – now support the deep and personal work of caring for our fellow human beings in their most vulnerable moments. Video calls can open a magic window into the lives of people under our care, allowing us to establish and maintain relationships without intrusion, and helping us to reach more people in need. This evolution, what I call Telemedicine 3.0, opens a world [...]

404, 2019

Resolution Care Network with Dr. Michael Fratkin

An interview with Dr. Michael Fratkin by Sheryl Smith on the engAGING conversations podcast at sherylsmithrn.com. "Technology and advances in medicine have increased our longevity. As a result our society is growing older and frailer. But our society is no longer set up to hold us in our frailty The need for palliative care services is growing, and Resolution Care Network is setting the tone for outstanding care." Listen to this interview about ResolutionCare, palliative care, and how you can advocate for yourself and your loved ones at the engAGING conversations podcast.

2802, 2019

Michael Fratkin: Soft Landings

By Stephen Waldron at B-TAC February 28, 2019 "Drawing on experience from palliative care leaders like Center to Advance Palliative Care Founder Diane Meier, Dr. Fratkin is driven to use his skills and resources to treat people in the setting that is right for them. Echoing the words of poet Mary Oliver, he said that those with privilege must use their advantages to benefit others. 'We have this one wild and precious life,' said Dr. Fratkin. 'We need to seize the mechanisms of caring in our society. That’s our responsibility.' " Read the entirety of Waldron's blog post at B-TAC, the Blog to [...]

602, 2019

10 Ways Great Companies Show Employees They Care

by Jillian Rodriguez at Small Giants Community, 2/4/19 ResolutionCare is featured under "Care for them as a whole person" in this article about how Small Giants companies make their employees feel valued and appreciated. "Purpose-driven leaders are saying goodbye to the idea of work-life balance and instead inviting team members to bring their whole selves to work ...  Here’s how some companies are cultivating emotional, mental, and financial wellness for the whole family." Read the entire article at smallgiants.org.

1701, 2019

Woo-Woo and the Hammer

By Thadeus Greenson in the North Coast Journal, 1/17/19"Here's how Fratkin describes his approach to new patients: 'I let them know who I am and explore who they are. I help them understand the totality of their circumstances. I identify with them what's most important to them, what matters to them given all the things that can't be changed or can't be known about their future course. Then, I roll up my sleeves and let them tell me what my job is.'  ..."Having been a part of ResolutionCare for a couple of years now, [nurse Lauri] Rose says it's clear to her [...]

2712, 2018

Local Healthcare Company Focus of WaPo Story

by Thadeus Greenson at the North Coast Journal online, Wednesday 12/24/18. "In case you missed it, The Washington Postrecently put a spotlight on local palliative care company ResolutionCare. The Post’s story, which published Dec. 15, uses the story of Hoopa brothers-in-law Gordon Surber and Mark Hailey — both of whom have been diagnosed with chronic obstructive pulmonary disease — to explore the impact of palliative care and the inequities of how insurers cover the costs." Read the entire article at the North Coast Journal online.

2811, 2018

How California Is Changing Palliative Care

The Next Avenue story featured in Forbes. "Although other Medicaid programs may pay for components of palliative care — such as advance care planning — 'California is truly leading in this regard,' says Stacie Sinclair, senior policy manager for the Center to Advance Palliative Care, a national organization. ... The ResolutionCare palliative care team includes physicians, nurses, social workers, care coordinators, a spiritual counselor and community health workers. 'We combine telehealth-based videoconferencing with knock-on-the-door, eat-the-cookies house calls,' says Fratkin. ... 'They’re just fantastic people,' says George Johnson, 60, who lives by himself in Eureka, Calif. and has a number of serious [...]

2811, 2018

Why California is a Hotbed for In-Home Palliative Care

By Tim Mullaney at Home Health Care News, November 27, 2018 "A Medicaid program in California is increasing access to palliative care services in people’s homes. ... 'California is truly leading in this regard,' Stacie Sinclair, senior policy manager for the Center to Advance Palliative Care, told Next Avenue, which is a PBS website. Palliative care provider ResolutionCare, which serves clients in rural northern California, is featured in the article. About 145 of the company’s clients, representing roughly two-thirds of its total customer base, are on Medi-Cal. Many of these people are in their 50s or 60s and are not initially [...]

2711, 2018

How California Is Changing Palliative Care

by Beth Baker at Next Avenue on November 27, 2018: [California's] Medicaid program takes a novel approach for some with life-threatening diseases. "In January, California became the first state to mandate home-based palliative care (care given to improve quality of life for patients with life-threatening diseases) to those in its Medicaid program. In California, that program is called Medi-Cal. ... ... The most important thing though, says Fratkin, is not the savings. 'What we care about is self-reported improvement in quality of life, in well-being, even the possibility of healing, and less drama and insecurity as people move to their death. Those are the [...]

511, 2018

ResolutionCare Portrayals in Months to Years

Dr. Michael Fratkin collaborated with a friend, award winning photographer and journalist Justin Maxon, to produce a project in words and pictures they hope has impact. In addition to being displayed on the Portrayals page here on our website and being produced as a series of limited edition prints, this series has been published in the Fall 2018 edition of Months to Years.

2910, 2018

Doctors Wait to See How CMS’ Opioid Changes Play Out for Patients in Pain

A look at concerns about opioid policies for patients on palliative care by Allison Inserro at AJMC, the American Journal of Managed Care, 4/7/2018 " 'In the absence of thoughtful resources to support substance abuse treatment, pushing the problem underground may make the healthcare system feel a little bit better but it won’t move the bar on reducing the terrible impact of opiate addiction in our society,' said [Dr. Michael] Fratkin." Read the entire article at AJMC.

2010, 2018

An Interview with Carl Magruder on the This Time I Mean It Podcast

Scott ‘Q’ Marcus interviews ResolutionCare Director of Spiritual Support Services on the This Time I Mean It podcast. "Chaplain Magruder, a non-denominational spiritual leader, and Scott, engage in a free-wheeling and long-ranging talk on everything from ‘What is Mortality?’ to ‘Are computers sentient?’" Listen to the podcast here or at This Time I Mean It on the Community Access Project for Eureka website.

1510, 2018

Understanding Palliative Care, Dr. Michael Fratkin: Ep. 29

An interview with Dr. Fratkin by Dr. Bob Uslander of the Integrated MD Care podcast. "In this podcast interview, Dr. Fratkin shares his passion and his intimate experience as a provider of care. He’s innovative; he’s creative, he’s dedicated beyond what I’ve experienced with just about anybody else who I’ve communicated with about palliative care and end-of-life care. I think you’re gonna find this podcast to be incredibly informative and really interesting." Listen to the entire interview at the Integrated MD Care website.


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