In this crazy, fragmented, siloed, top-down, and industrially designed healthcare system, it turns out that I spend a lot of time listening to lots of people tell me about what you need and want. It shouldn’t surprise any of you that have needed to access support for your health, or arrange treatment for chronic illness, that the healthcare system we’ve inherited from the 20th Century was designed from the “whiteboard down” rather than the “bedside up.” Doctors and health systems are anchored at the center of the structure, not you. As you may have noticed, at ResolutionCare Network we do things a little differently, using a person centered, community based approach.
We are designing within a real world with our attention on two important groups of people. First, our organization is building capacity for the best possible supportive services for the people that need us the most, whether they really understand the value “palliative care” can bring to them before they meet us or not. Secondly, we are looking for ways to reach the people that want us the most.
We aren’t designing the ResolutionCare model in a vacuum or for some utopian or concierge niche. The ability to provide incredible work experiences for the most inspired professionals I’ve ever worked with requires that we pay them, our bills, and build an organizational team with the muscle and talent to grow, prosper, and navigate the complex and labyrinthine realities of today’s healthcare system, all while we do what we can to fundamentally improve it. Bashfully, I confess that it took me about three years to fully understand that we had to gather just a little more money than we spend to thrive and grow as we have. (That’s right, I wasn’t a Business Major. ;))
Not too many people can afford to pay us directly, but that does sometimes happen. Quite simply, the robust 360 Degree team-based model we’ve built is fueled by a couple of important health insurance companies … Partnership HealthPlan of California and Blue Shield of California. In other words, if you or someone you love, care about, or simply know about, is struggling with very serious illness, such as cancer, heart failure, COPD, end stage renal disease, or severe dementia and has one of those two health plans, maybe we can talk about what we can do that might help. A lot.
This simple Self Assessment Tool will help you, someone you love, or someone you know to sort out if your/their health insurance company agrees that you need us the most, and we are happy to share information via our website or personally to help you figure out if you want us the most.
So instead of talking about what we can’t do or who we can’t help, we are launching this Self Assessment Tool to bring more conversations of possibility for support to you, your loved ones, and folks you know in order to talk about what we can do.
The best part about those conversations is that we stop talking and start listening.
With great respect …